Port Authority Wayfinding Manual
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Port Authority Wayfinding Manual
1
Introduction

Overview and purpose of the manual, explaining its intent and guidelines on its usage

2
Wayfinding Vision

Key tenets upon which a successful wayfinding system is based

3
Wayfinding Guidelines

Overview of the primary factors informing wayfinding design

4
Programming & Placement

How to determine the optimal sign type, content, and placement of all elements based on passenger flow and information need

5
Design Elements

Overview of all graphic design elements used in the wayfinding system

6
Sign System

How to design signs, per sign type

7
Construction & Product Specifications

Guidelines on the structure design and fabrication of signs

8
Reviews & Approvals

Outline of relevant application processes for approval

9
Governance

Outline of management, proper maintenance, and enforcement expectations of the wayfinding system

10
Resources

Links to additional manuals and references related to the wayfinding system

Help

We are committed to supporting the implementation and maintenance of a world-class wayfinding experience in all Port Authority airports. In addition to a more user-friendly format for the Wayfinding Manual, we are available for consultations and conversations with terminal developers, operators, architects, designers, fabricators, and other partners. Together, we can deliver a customer experience never before seen at Port Authority airports.

Wayfinding Managers
Alexander Barrett
Wayfinding & Connections Program Manager
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